Last Updated and Effective as of June 15, 2025
Welcome to Labile.
At Labile (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our websites, brands, services, platforms, and digital content (collectively, the “Services”). This policy applies to all visitors, users, and others who access or use our Services, whether you’re browsing from Nigeria, Europe, North America, or anywhere else in the world. As a company based in Nigeria, we comply primarily with the Nigeria Data Protection Regulation (NDPR). However, because we serve international audiences, we also take into account key principles from global privacy frameworks such as:
• The General Data Protection Regulation (GDPR) for users in the European Union and the United Kingdom,
• The California Consumer Privacy Act (CCPA) for users in California, USA,
• And other applicable data protection laws
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services and exit the website immediately. For questions about this policy or your personal data, you can reach us anytime at privacy@labileconsults.com.
What Information Do We Collect?
We collect both personal and non-personal information from you when you interact with our services. This includes information you choose to provide directly, information collected automatically through digital technologies, and, in some cases, information obtained from third party sources.
Information you provide to us may include your name, email address, company details, phone number, and any other details submitted through our online forms, subscription requests, surveys, or direct correspondence. This also applies to information shared with us through service inquiries, content submissions, or any request for partnership or collaboration.
When you access our website or digital platforms, we automatically collect certain technical data. This may include your IP address, browser type, operating system, device identifiers, pages visited, time spent on the site, referral URLs, and your general location inferred from your device or network. These details are collected using cookies, web beacons, and similar tracking technologies aimed at improving user experience and performance monitoring. You may disable cookies via your browser settings, though some features of our website may be affected.
Additionally, we may receive information about you from external sources, such as social media platforms, advertising networks, data partners, or service providers, particularly when you engage with our content across platforms or give consent for such sharing. Where applicable, we combine this information with data we collect directly in order to provide a more relevant and secure user experience.
How We Use Your Information
We use the information we collect to operate, improve, and communicate with you about our services, content, and offerings. The data helps us provide a seamless and personalised experience, support our business operations, and ensure compliance with applicable legal obligations.
Primarily, we use your information to process requests you make through our website or platforms, such as responding to inquiries, delivering requested content, and providing relevant updates. Where you have signed up for newsletters or alerts, your contact details are used to send you editorial content, promotional material, or service announcements.
We also use your data to understand how users engage with our website and digital platforms. This includes analysing traffic patterns, user preferences, and general usage trends in order to improve functionality, develop new features, and ensure a better user experience. The insights we derive help us refine the quality of the content we produce and the services we provide.
In the course of our business, we may use your information for marketing and advertising purposes, including personalising content or promotions you see on our channels or third-party platforms. Where required, we obtain your consent before sending marketing communications or using certain types of cookies and tracking technologies.
In limited cases, your information may be used to comply with legal and regulatory requirements, resolve disputes, detect and prevent fraud, or protect the rights and safety of our users, partners, and business interests.
We only process personal data where we have a valid legal basis for doing so, including your consent, a contractual obligation, compliance with a legal requirement, or our legitimate interest in operating and growing our business in a responsible, ethical, and secure manner.
Legal Basis for Processing (For EU/UK Users)
We process personal information based on a number of legal grounds, depending on the nature of the interaction and the type of data involved. In all cases, we ensure that the processing of your information is fair, transparent, and aligned with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR) and, where relevant, international standards such as the General Data Protection Regulation (GDPR).
Where you provide your information to request a service, sign up for content, or make a purchase, we process your data on the basis that it is necessary for the performance of a contract or to take steps at your request prior to entering into a contract. In cases where we use your information to send newsletters, marketing communications, or personalised content, we rely on your explicit consent. You can withdraw this consent at any time using the opt-out mechanisms provided in our communications or by contacting us directly.
We also process certain information to comply with legal obligations, such as record-keeping requirements, regulatory compliance, or responding to lawful requests from public authorities.
In other instances, we rely on our legitimate interests as a business to operate and improve our platforms, understand our audience, ensure the security of our systems, and promote our services. Where we rely on this basis, we always balance our interests against your rights and expectations and provide you with the ability to object to such processing where appropriate.
How We Share Your Information
We treat your personal information with care and do not sell or rent it to third parties. However, in the course of running our business, there are certain instances where we may share your information with trusted parties, always in accordance with applicable data protection laws and
only for the purposes outlined in this policy.
We may share your information with carefully selected service providers and partners who support our operations. These include hosting providers, email delivery services, analytics vendors, customer relationship management platforms, and payment processors. These partners are
contractually obligated to handle your data securely and only use it as necessary to perform services
on our behalf.
Where you engage with content that is sponsored, co-created, or delivered in partnership with a third party, we may share limited information about your interaction with that content, such as engagement metrics or anonymised audience segments. We only do this in a way that does not
personally identify you unless you have provided explicit consent.
In circumstances where you voluntarily submit your information to enter a competition, attend an event, or access premium content, we may share your data with the partners involved in delivering that experience, provided this is made clear at the point of collection.
We may also disclose information where required to comply with legal obligations, enforce our terms and policies, respond to lawful requests from regulatory or enforcement authorities, or protect the rights, safety, and property of our users, our partners, or our company.
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that process. Where this occurs, we will ensure that your data continues to be handled in a manner consistent with this policy.
At all times, we ensure that data shared externally is done with adequate safeguards, whether through binding contracts, technical protections, or adherence to recognised international data transfer mechanisms.
Your Rights
We believe that your personal information should remain under your control. Depending on your location and the applicable laws, you may have the right to access, correct, update, delete, or restrict the use of your personal information. Where legally required, we will respond to any such requests within the timeframe established by relevant regulations.
If you wish to access the data we hold about you, we will provide a copy of the information, along with any necessary explanations, provided we are able to confirm your identity. You may also request that we correct inaccurate or outdated data or that we delete certain information,
particularly when it is no longer needed for the purposes for which it was collected.
In certain cases, you may object to the processing of your information, particularly where we are relying on our legitimate interests or using your data for direct marketing. Where we process information based on your consent, you can withdraw that consent at any time without affecting
the lawfulness of any prior processing.
We also recognise your right to opt out of marketing communications. If you no longer wish to receive newsletters, promotions, or other marketing messages from us, you can follow the unsubscribe link included in our emails or contact us directly to update your preferences.
If you are a resident of a jurisdiction with additional privacy rights, such as the European Union, the United Kingdom, or certain U.S. states, you may also have the right to data portability or to lodge a complaint with your local data protection authority. We are committed to respecting these rights wherever applicable and will always work with you to address concerns or resolve issues in
good faith.
For any questions or to exercise your rights, please contact us via policy@labileconsults.com.
International Data Transfers
Our operations, partners, and technical infrastructure may span across multiple countries. As a result, your personal information may be transferred to and processed in countries outside of Nigeria. This includes locations where our servers are hosted or where certain third-party service providers operate.
Whenever your data is transferred internationally, especially to countries that do not have the same level of data protection as Nigeria or regions like the European Union, we implement appropriate safeguards to protect your information. These may include standard contractual clauses approved by relevant data protection authorities, data processing agreements, or other legal mechanisms that ensure your rights remain protected.
We take these steps to ensure that your information is handled securely, in accordance with this Privacy Policy, and with respect for your privacy, regardless of where it is processed.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to enhance functionality, improve user experience, analyse performance, and support marketing efforts.
Cookies are small files stored on your device when you visit a website. They help us remember your preferences, understand how you interact with our content, and deliver relevant information more effectively.
We may use:
• Essential cookies that are necessary for basic site functionality.
• Performance cookies that help us understand how visitors use our site.
• Functional cookies that remember the choices you make.
• Advertising cookies that may be set by third parties to deliver targeted ads based on your browsing behaviour.
By using our website, you consent to our use of cookies unless you have disabled them through your browser settings. You can choose to block or delete cookies at any time, though doing so may affect the functionality of certain parts of our site For more detailed information, please refer to our separate Cookies Policy.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to help protect it from unauthorised access, loss, misuse, or disclosure.
These measures include the use of secure servers, encryption protocols, access controls, and regular security reviews of our systems and practices. We also limit access to personal data to only those employees, contractors, and service providers who require it to perform their duties.
However, while we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We encourage you to take your own precautions as well
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, or reporting requirements.
When determining how long to keep your data, we consider the nature of the information, the purpose for which it was collected, any legal requirements, and whether continued retention is necessary for our legitimate interests, such as maintaining records for fraud prevention or
enforcing our agreements.
Once your information is no longer needed, we securely delete or anonymise it in accordance with
applicable laws and best practices.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone in this age group.
If we discover that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will promptly delete that information from our records.
If you are a parent or guardian and believe that your child may have provided personal informationto us, please contact us using the details provided in the “Contact Us” section so we can investigate and address the matter.
Third-Party Links and Integrations
Our website may contain links to external websites, platforms, or services that are not operated or controlled by us. This includes but is not limited to, social media platforms, embedded content, partner services, and advertisers.
We are not responsible for the privacy practices or content of these third-party services. Once you leave our website or interact with any third-party element, your data is governed by their respective privacy policies. We recommend that you review the privacy policies of any third-party service you access through our website to understand how your information may be collected and used.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. If the changes are significant, we will provide
a more prominent notice, such as a banner on our website or a direct notification where appropriate. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at privacy@labileconsults.com.